|
|
Uncategorized Automated Customer Service: Nike just stole my heart!??!I can’t believe that I’m writing this. But I have to give credit where credit is due. I just called to check on an order that I placed with Nike.com a while ago that hasn’t yet been delivered. My first reaction to the automated voice response was a negative one. I hate those things. Normally, [...] [...] By Walter | October 31st, 2009 | No Comments | Read More » |
|
Technology Architectural Fidelity with Globally Distributed Software Development TeamsSoftware businesses that engage in offshore outsourcing face a number of risks. Of particular importance to the software architect, is the risk associated with the architectural fidelity of the company’s software products. Small and mid-sized enterprises (SMEs) and ISVs face greater levels of difficulty than do their large enterprise counterparts when it comes to managing [...] [...] By Walter | March 19th, 2009 | No Comments | Read More » |
|
Technology Code Contracts in .NET Help Distributed Software Development TeamsCode Contracts are very useful under any circumstance; however, they are particularly useful in helping distributed software development teams increase team efficiency, improve product quality, and mitigate against risks associated with team dispersion. [...] By Walter | March 17th, 2009 | 1 Comment | Read More » |
|
Technology The Importance of Cloud AbstractionMy colleague, Peter Palmieri, just penned a blog post about Microsoft’s recent announcement that the Azure platform will offer extensive and familiar relational database features via SQL Data Services (SDS). In his post, Leveraging Skills, Peter discusses the fact that .NET [...] By Walter | March 16th, 2009 | No Comments | Read More » |
|
Business Hyundai schools us on Relationship MarketingHyundai has produced commercials to create awareness about its new Hyundai Assurance Program. I don’t watch much television, so the fact that I’ve seen these commercial a few times is indicative of a strong marketing campaign. [...] By Walter | February 17th, 2009 | 5 Comments | Read More » |
 |
|
© 2009 All rights reserved. |
